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Quest In-Store Service Reporting System
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Quest In-Store Service Reporting System
Quest In-Store Service Reporting System
In order to succeed at retail, frequent and consistent attention to your products and in-store environment is necessary. Our nationwide network of representatives provides that attention and reports on all details of every service call, giving you unsurpassed visibility into the stores.
Our Quest In-Store Service Reporting System enables you to drill down to the store level to view call reports. Call reports are completed by our representatives during every store visit and are uploaded to our Quest In-Store Service Reporting System via both web entry and fax. The reporting system is available to clients 24/7/365 via a password-protected web portal.
Informative Call Reports
Call reports are entered online by representatives on our Quest In-Store Service Reporting System and are available to you in real time. Representatives are also required to submit fax copies of the reports they complete to the Reporting System. All fax reports include store manager signatures, which the representatives are required to acquire as confirmation that the visits were completed.
Photographs
Many call reports feature photographs. Photos may be emailed directly from the Reporting System to your internal and external contacts, providing key stakeholders with a view into store conditions and confirmation of program execution.
Summary Reports
Our custom reporting features enable you to create rollup reports that summarize the key data points for your program. This summary data is critical to making decisions on your business. When combined with POS data, your insight into your business will be greatly enhanced and will enable you to make intelligent and strategic decisions on future initiatives.
Contact Gerstman Group today to learn more about
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Call 516-612-0463 or use our
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